acceleraOps Book Audit
Managed Operations & Customer Support

Smarter Ops,
Faster Growth.

Dedicated 50-person in-house customer experience and back-office teams for Ecommerce, SaaS, and Real Estate enterprises.

Precision Calibration

Your Brand Voice,
Flawlessly Native.

Agents rigorously trained on your workflows, tone, and platforms across the United Kingdom, United States, and Australia.

Guaranteed Velocity

70% Lower Overhead.
Live in 72 Hours.

Zero long-term lock-in. Backed by an ironclad 24-hour replacement guarantee and 90-day performance SLA.

70%
Overhead Reduction
<45s
First Response SLA
98.4%
Average CSAT
3 Days
Average Go-Live
Core Capabilities

A unified operational backbone for modern founders.

I.

Customer Experience Outsourcing

24/7 omnichannel live chat, email helpdesk triage, and phone support. Deep expertise across Zendesk, Gorgias, Intercom, and Freshdesk.

24/7 Coverage — Sub-45s SLA
II.

Virtual Assistance & Back-Office

Shopify order fulfillment, refund processing, B2B lead generation via Seamless.ai/RocketReach, CRM enrichment, and real estate transaction admin.

Shopify • HubSpot • Salesforce
III.

AI Triage & Dedicated Management

Repetitive FAQs deflected via AI workflows while high-value escalation cases route seamlessly to dedicated senior specialists.

Zero Hallucination Risk
Operational Architecture

Built as an organic extension of your team.

AcceleraOps replaces detached third-party vendors with a dedicated 50-person in-house delivery hub. Every specialist is trained specifically on your brand guidelines, customer personas, and escalation trees.

Free SOP Architecture Setup Included
24-Hour Replacement Guarantee Zero Cost
Performance Guarantee 90-Day SLA
Executive Operations — In-House Team London • New York • Sydney
Published Engagements

Transparent, fixed pricing.

No hidden recruiter fees, payroll taxes, or surprise hourly billing. Month-to-month flexibility.

Starter
$1,280 / month

Ideal for solo founders & lean teams testing dedicated support or virtual assistance for the first time.

— 1 Dedicated Brand Specialist
— Core Business Hours Coverage (40 hrs/wk)
— Live Chat & Helpdesk Setup
— Free Custom SOP Documentation
— 24-Hour Replacement Guarantee
Inquire Starter
Most Selected
Growth
$4,698 / month

Complete 24/7/365 omnichannel support and virtual assistance for scaling Ecommerce, SaaS, and Real Estate.

— Dedicated Full-Coverage Team (Multiple Specialists)
— 24/7/365 Omnichannel Coverage (Chat, Email, Voice)
— AI-Assisted Triage + Senior Escalations
— Weekly QA Scoring & Executive Reporting
— 90-Day Measurable Performance Guarantee
Select Growth
Custom
Tailored quote

For high-volume operations requiring customized staffing mixes, multilingual agents, and custom SLAs.

— Tailored Team Size (5 to 30+ Dedicated Agents)
— Custom Shift Rotations & Specialized Time Zones
— Full Back-Office VA + Support Mix
— White-Glove Onboarding with Dedicated CX Lead
— Custom SLA & Enterprise Security Protocols
Request Scope
Discovery

Book Your Free 30-Minute Audit.

We will review your current ticket volume, identify operational bottlenecks, and deliver a complimentary custom SOP plan.

Founder: Abdullah Iqbal
Direct: abdullah@acceleraops.com
Phone / WhatsApp: +92 306 508 3302